Privacy Policy

Rumo Collective is a marketing agency providing lead generation services to businesses in the home improvement sector.

Contact: info@rumocollective.com

When you interact with our adverts, forms, or website, we may collect:

• Name
• Phone number
• Email address
• Business name
• Business location / area
• Any other information you voluntarily provide through our contact or lead forms (e.g. via Meta/Facebook Instant Forms)

We do not knowingly collect sensitive personal data (e.g. health, financial, or biometric data) through our forms.

• Meta (Facebook/Instagram) Lead Ads and Instant Forms
• Direct enquiries via email, phone, or our website
• Cookies and similar tracking technologies (see “Cookies” below)

We use your information to:

• Respond to your enquiry
• Assess whether we can offer our services in your area
• Contact you about our services by phone, email, or message
• Improve our marketing and services
• Comply with legal obligations where applicable

Legal basis: We process this data on the basis of legitimate interest (responding to business enquiries) and, where applicable, your consent (e.g. when submitting a lead form).

We do not sell your personal data. We may share information with:

• Meta Platforms, Inc. — as the platform through which lead forms are submitted (subject to Meta's own privacy policy)
• Service providers who help us operate our business (e.g. CRM, email, or scheduling tools), only where necessary
• Authorities, where required by law

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law — typically no longer than 12 months from the date of your last contact with us, unless a longer period is required for legal or contractual reasons.

Our website may use cookies to improve functionality and understand how visitors use it. Essential cookies are needed for the site to work. Analytics and marketing cookies are only set if you accept them in our cookie banner. You can change your choice at any time using the “Cookie settings” link in the footer, or control and disable cookies through your browser settings.

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Withdraw consent at any time (where processing is based on consent)
• Complain to the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been mishandled

To exercise any of these rights, contact us at info@rumocollective.com.

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

We may update this policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

If you have any questions about this policy or how your data is handled, contact us at:

Email: info@rumocollective.com
Business name: Rumo Collective